Privacy Policy
Last Updated: March 16, 2026
Pepcut is a product owned and operated by Fitwin, the legal entity responsible for your data. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using Pepcut, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name, email address, phone number
- Business information (company name, industry, size)
- Billing and payment information
- Account credentials and security information
- Communication preferences
- Any other information you choose to provide
1.2 Usage Information
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log data and analytics
- Cookies and similar tracking technologies
- Location data (with your permission)
1.3 Third-Party Information
We may receive information about you from third-party services you connect to our platform, such as social media accounts, or from our payment processor and Merchant of Record, Paddle.
2How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Sending you technical notices, updates, and support messages
- Responding to your comments, questions, and customer service requests
- Communicating with you about products, services, offers, and promotions
- Monitoring and analyzing trends, usage, and activities
- Detecting, preventing, and addressing technical issues and security threats
- Personalizing and improving your experience
- Complying with legal obligations and enforcing our terms
3How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf.
- Payment Processors (Merchant of Record): Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. We share necessary data with Paddle to process your payments, handle customer service inquiries, and manage returns.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
- Legal Requirements: When required by law or to protect our rights and safety.
- With Your Consent: When you explicitly authorize us to share your information.
- Aggregated Data: We may share anonymized, aggregated data that cannot identify you.
We do not sell your personal information to third parties.
4Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Secure data storage and backup systems
- Employee training on data protection practices
5Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt-out of marketing communications
- Restriction: Request restriction of processing your data
- Object: Object to our processing of your data
To exercise these rights, please contact us at support@pepcut.com
6Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
Types of cookies we use:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand how you use our services
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
7Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
8International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your data receives adequate protection in accordance with applicable data protection laws.
9Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11Contact Us
If you have any questions, concerns, or requests regarding this policy, please contact us:
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.